Every piece of information you share with bd1o is a trust we take seriously. This policy openly explains how that data is collected, where it is stored, and when it may be shared with others.
A brief overview of how bd1o keeps your data secure.
Every piece of data — from the moment you access the website to the point of payment — is protected with 256-bit SSL encryption. No one can intercept your information in transit.
Bd1o will never sell your personal data to advertisers or third parties. Your data belongs to you — that is our core principle.
Only the data strictly necessary to deliver the service is collected. Requesting or retaining unnecessary data is not bd1o's practice.
If your account holds incorrect information, you can request a correction at any time. Our support team will apply the update within 24–48 hours.
If you close your account, your data will be deleted once all legal retention obligations have been met. You may also submit a data deletion request at any time.
You will receive 30 days' advance notice to your registered email before any changes to the Privacy Policy take effect. No surprises.
Bd1o (referred to as "we" or "the platform" in this document) believes that every user's personal data belongs to them. This Privacy Policy explains how bd1o collects your information, the purposes for which it is used, and how it is kept secure.
This policy applies to bd1o's website, mobile app, and all related services. By accessing the bd1o website or creating an account, you agree to this Privacy Policy. If you disagree with any part of it, please refrain from using bd1o and reach out to us.
If any part of this policy is unclear, bd1o's Bangla support team is always on hand to help. Reach us via live chat or at support@bd1o.click.
Bd1o collects only the data necessary to provide its services. Below is a breakdown of data by category:
Personal Identification Information:
Identity Verification Documents (KYC):
Financial Information:
Usage Information:
| Data Type | Required? | Primary Purpose | Data Retention Period |
|---|---|---|---|
| Name & Mobile Number | Yes | Account Creation | 5 Years After Account Closure |
| Date of Birth | Yes | Age Verification | 5 Years After Account Closure |
| KYC Documents | Conditional | Identity Verification | As required by law |
| Payment Information | Yes | Transaction Processing | 7 years after transaction |
| Browsing Information | No (Cookie) | Experience Improvement | Up to 2 years |
| Game History | Yes | Dispute Resolution | 3 years after account closure |
Bd1o collects information in several ways – always transparently and with your full awareness:
Bd1o will never ask for your bKash PIN, bank password, or any other financial service password. If anyone requests this information, it is fraudulent — please report it to us immediately.
Bd1o uses your data only for the following purposes:
Bd1o does not share your data with advertising networks, sell it to third parties, or use it for any purpose outside of bd1o's services.
Bd1o does not share your data with third parties as a matter of policy. However, exceptions may apply in the following limited circumstances:
Bd1o does not retain your data longer than necessary. However, certain information must be kept for a specified period for legal reasons:
Once the defined retention period expires, bd1o securely deletes your data or anonymises it so it can no longer be linked to you.
Bd1o uses a multi-layered security framework to protect your data:
Security is an ongoing commitment. bd1o continuously upgrades its security measures and takes proactive steps to defend against emerging threats.
As a bd1o account holder, you have the following rights:
To exercise any of these rights, email support@bd1o.click or reach us via live chat. bd1o typically responds to requests within 3–5 business days.
Bd1o uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.
Bd1o uses three types of cookies:
You can disable cookies through your browser settings, though doing so may affect the functionality of certain features. bd1o does not use third-party advertising cookies.
Bd1o strictly does not accept accounts from anyone under 18. Age is verified at registration, and proof of age is mandatory during the KYC process.
If a user registers with an incorrect age, their account will be terminated and all associated data deleted as soon as this is identified. Parents or guardians with concerns may contact us at support@bd1o.click.
Bd1o may update this policy from time to time. How you are notified will depend on the nature of the change:
Continued use of bd1o after any changes constitutes acceptance of the updated policy. If you do not agree, you may close your account and request deletion of your data.
For any questions, complaints, or requests regarding this Privacy Policy, please contact us through the following:
When requesting data deletion or correction, you may be asked to provide certain details to verify your identity — this is a security measure to ensure no one can delete or alter another person's data.
At bd1o, you have full control over your personal data.
To find out what information bd1o holds about you, submit a request. You will typically receive a detailed response within 5 business days.
If your name or address contains an error, you can request a correction. Where KYC documents are on file, the update will be processed after verification.
After account closure, you may request deletion of any data that is no longer required for legal compliance.
You can opt out of marketing communications at any time. Simply contact our support team and we'll take care of it.
You may request a copy of your account data in a readable format.
Privacy Policy complaints can be submitted directly to our support team. You will receive an initial response within 72 hours.
The technologies bd1o uses to keep your data safe.
All data is transmitted with 256-bit encryption – the same level of security used by banks.
Stored data is kept in an encrypted format with strictly limited direct database access.
Third-party security experts conduct regular system audits. Any vulnerabilities identified are addressed immediately.
In the event of a data breach, affected users will be notified within 72 hours and immediate action will be taken.
Reach out to us for any privacy-related concerns.
The fastest option. Chat with us directly via the chat button on the website or app.
For detailed requests or complaints, please send an email with the subject line "Privacy Request".
You can also reach us on Telegram for quick queries. Send a message to bd1o's official channel.
Bd1o is committed to responsible gaming. Your mental wellbeing matters to us just as much as the security of your data. For deposit limits and self-exclusion, visit Responsible Gaming Page. Support: support@bd1o.click.
Safe & Secure
At bd1o, every piece of your data, every transaction, and every moment is protected. Over 500,000 Bangladeshi users trust bd1o for exactly this reason.